Coaching Services Agreement

The following is a non-binding summary provided for convenience only. The full Agreement below discusses the following:

• Services Provided: Adult-only, Ages 18+ neurodivergent coaching and consultation services (not therapy or medical care)

• How Services Are Delivered: Virtual or in-person per agreement

• Time Zone: All appointments are scheduled in U.S. Eastern Time (ET)

• Payment: Fees are due in advance and are non-refundable

• Cancellations (Virtual / Local In-Person): 48 hours’ notice required

• Cancellations (Travel-Based In-Person): 14 days’ notice required; late cancellations incur a $500 or 50% fee (whichever is greater)

• Travel Costs: Mileage and travel expenses may apply for in-person services

• International Clients: Client is responsible for local law compliance and time zone conversion

• Nature of Services: Coaching and consultation only; no therapy relationship is created

• Liability: Client is responsible for their decisions and outcomes

1. Parties

This Neurodivergent Coaching Services Agreement (“Agreement”) is entered into electronically as of the date the Client selects “I Agree” or otherwise electronically assents (the “Effective Date”), by and between:

Coach: Laura Jennings, Azalea Therapy and Consultation Services (the “Company”), reachable at Phone: 734-787-5872 Email: laura@azaleatherapy.com

and

Client: The individual accepting this Agreement electronically (“Client”).

By clicking “I Agree,” and/or scheduling services, submitting payment, or participating in coaching services, Client affirms that they have read, understood, and agreed to be bound by this Agreement.

2. Background

The Company provides multiple professional service offerings, including therapy, consultation, and coaching. This Agreement applies only to services provided through the Company’s Consultation and Coaching Services, not psychotherapy or other clinical services.

Client desires to engage the Coach for non-clinical, consultation-based coaching services for adults, which focus on education, strategy development, skill-building, and practical support.

3. Services

3.1 Scope of Coaching. Coach shall provide neurodivergent coaching services to adult clients only. Services may include goal-setting, skill development, accountability, education, and practical strategies related to executive functioning, communication, workplace navigation, identity-affirming support, or personal development, as agreed upon by the Parties (the “Services”).

3.2 Service Delivery Format. Coaching services may be provided: - Virtually, using secure video, phone, or electronic communication platforms; and/or - In person, at a mutually agreed-upon location.

3.3 Travel and Mileage. For in-person services requiring Coach to travel beyond Coach’s primary service area, Client agrees to reimburse mileage and travel-related costs at the rate of 72.5 cents/mile, plus any applicable parking, tolls, or travel expenses, unless otherwise agreed in writing.

3.4 Non-Clinical Nature; No Therapy Relationship. Client expressly understands and agrees that: - Coaching and consultation services are not psychotherapy, counseling, mental health treatment, medical care, or clinical services; - No therapist-client, doctor-patient, or fiduciary clinical relationship is created by this Agreement; - The Company is acting solely in a consultative and coaching capacity; and any therapy or clinical services offered by the Company are governed by separate agreements and informed consent documents. If therapy is required by Coaching Client, Coach will refer client to external therapists and crisis services as needed.

3.5 No Guaranteed Outcomes. Coach makes no guarantees regarding specific results or outcomes. Client acknowledges that progress depends on Client’s participation, personal circumstances, and external factors. Coach makes no guarantees regarding specific results or outcomes. Client acknowledges that progress depends on Client’s participation and external factors.

4. Client Responsibilities

Client agrees to: Participate honestly and actively in coaching sessions; take responsibility for their own decisions, actions, and results; seek appropriate professional help (medical, psychological, legal, financial) when needed; and inform Coach of any accommodations that would support effective coaching in writing.

5. Accommodations & Accessibility

Coach is committed to providing neuro-affirming, accessible services as much as possible. Reasonable accommodations may be requested by Client in writing and will be discussed in good faith. Accommodations do not include services outside the agreed scope or clinical care.

6. Fees and Payment

6.1 Fees. Fees for coaching and consultation services are disclosed to Client prior to purchase or scheduling and may be structured as single sessions, packages, retainers, or subscription-based services. Current rates are made available through the Company’s website, intake platform, proposal, or invoice and are incorporated by reference into this Agreement. Current fees for services are as follows:

6.1.a Fees: 1 Hour Coaching Session: $150

6.1.b Fees: Weekly Coaching Package (1 hour coaching, 5 day text check-in’s): $250

6.1.c.Fees: Intensive Somatic Coaching 3 Hour Package: $500

6.1.d.Fees: Intensive Somatic Coaching Full-Day Package: $850

6.2 Currency. All fees are charged in U.S. Dollars (USD) unless otherwise stated in writing.

6.3 Payment Timing. Payment is due in advance of services, unless otherwise agreed in writing. Services may be suspended or terminated if payment is not received.

6.4 Payment Methods. Accepted payment methods may include credit/debit card, electronic transfer, or other methods designated by the Company.

6.5 Packages and Subscriptions. Coaching packages must be used within one year of purchase unless otherwise stated. Subscription services renew automatically according to the terms disclosed at checkout unless cancelled in accordance with the Company’s cancellation policy.

6.6 Refund Policy. Except where required by law, fees are non-refundable once services are purchased or a session is scheduled. Unused sessions in a package are forfeited after the expiration period.

6.7 Chargebacks and Disputes. Client agrees to contact the Company directly to resolve billing concerns prior to initiating a chargeback or payment dispute. Improper chargebacks may result in immediate termination of services and responsibility for associated fees.

6.8 Taxes. Client is responsible for any applicable taxes, duties, or fees imposed by their jurisdiction related to coaching or consultation services.

6.9 Travel and Mileage Costs. For in-person services requiring travel, Client agrees to reimburse approved mileage and travel-related expenses as set forth in Section 3.3.

7. Scheduling, Cancellations, and No-Shows

7.1 Scheduling and Time Zone. All coaching and consultation appointments are scheduled and conducted according to United States Eastern Time (ET), regardless of Client’s location. Client is solely responsible for converting appointment times to their local time zone and for attending sessions at the correct time.

7.2 Cancellations and Rescheduling: Virtual and Local In-Person Sessions: Client must provide at least forty-eight (48) hours’ notice to cancel or reschedule a virtual or local in-person session that does not require Coach travel. Cancellations made with less than forty-eight (48) hours’ notice may be charged in full.

7.3 Cancellations and Rescheduling: Travel-Based In-Person Sessions. For in-person services requiring Coach travel: Client must provide a minimum of fourteen (14) days’ notice to cancel or reschedule. Cancellations made with less than fourteen (14) days’ notice will incur a cancellation fee of $500 or fifty percent (50%) of the total agreed service cost, whichever is greater. This fee is intended to compensate for reserved time, travel planning, and lost business opportunities and is not a penalty.

7.4 No-Shows. Missed appointments without required notice are considered no-shows and are non-refundable.

7.5 Company Cancellations. If the Company must cancel due to illness, emergency, or circumstances beyond its control, reasonable efforts will be made to reschedule. If rescheduling is not possible, prepaid fees for the cancelled session will be credited or refunded at the Company’s discretion.

8. Confidentiality

The Company will maintain reasonable confidentiality of Client information obtained through coaching and consultation services, except: as required by law; to respond to legal process; to prevent credible risk of imminent harm; or - with Client’s written consent. If Coach is also a licensed therapist or medical provider, Mandated Reporting guidelines may apply. Please discuss with Coach.

Client understands that coaching services do not carry the same legal confidentiality or privilege protections as psychotherapy or medical services.

Electronic communications and virtual platforms may carry inherent privacy and security risks, which Client accepts.

9. Intellectual Property

All materials provided by Coach, including worksheets, frameworks, and content, remain the intellectual property of Coach and may not be reproduced or distributed without written permission.

10. Term and Termination

10.1 Term. This Agreement begins on the Effective Date and continues until completion of Services or termination.

10.2 Termination by Client. Client may terminate this Agreement with 30 days’ written notice.

10.3 Termination by Coach. Coach may terminate this Agreement if Client breaches this Agreement, fails to pay, or if coaching is no longer appropriate. Coach may also terminate this Agreement immediately for any threatening or verbally abusive language toward Coach.

11. Limitation of Liability

To the fullest extent permitted by law: The Company shall not be liable for any indirect, incidental, consequential, special, or punitive damages; total liability arising from or related to the Services shall not exceed the amount paid by Client for the Services during the three (3) months preceding the claim; and Client assumes full responsibility for their decisions, actions, and outcomes resulting from coaching or consultation services.

12. Indemnification

Client agrees to indemnify and hold harmless Coach from any claims arising from Client’s actions, decisions, or misuse of coaching services.

13. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of Michigan, United States without regard to conflict-of-law principles. Client acknowledges that services may be provided internationally and that Coach does not represent compliance with all local laws outside this jurisdiction.

This Agreement shall be governed by and construed in accordance with the laws of Michigan, United States.

14. Dispute Resolution

Before initiating formal legal action, the Parties agree to attempt to resolve disputes through good-faith informal resolution or mediation. If unresolved, disputes shall be brought exclusively in the courts located in Michigan, United States unless otherwise required by law.

Client waives any objection to personal jurisdiction or venue in such courts.

15. Force Majeure

The Company shall not be liable for failure or delay in performance of services due to events beyond its reasonable control, including but not limited to acts of God, natural disasters, pandemics, government orders, travel disruptions, power or internet outages, or illness. In such cases, the Company will make reasonable efforts to reschedule services or issue a credit for affected sessions.

16. Entire Agreement

This Agreement constitutes the entire agreement between the Parties and supersedes all prior understandings.

16. Amendments

Any amendments must be in writing and signed by both Parties.

17. Severability

If any provision of this Agreement is found unenforceable, the remaining provisions shall remain in effect.

18. Signatures

Coach: _______________________________ Date: ___________

Client: ______________________________ Date: ___________